Everything you need for your appointment
Reschedule in seconds, prepare your vehicle, and know exactly what to expect before, during and after your service.
Your appointment, step by step
From booking to driving away — tap any step to see exactly what happens.
Booked & confirmed
We confirm your date, arrival window, address and the exact glass for your vehicle — by text or call.
- Arrival window confirmed by text or call
- Your vehicle & glass double-checked
- Installed price confirmed upfront
Technician on the way
Your technician contacts you before arriving, so you’re never left waiting or guessing.
- Heads-up before we arrive
- Your glass loaded and ready to install
- Plans changed? Reschedule with one text
The service
Windshields take about 60–90 minutes, door glass 45–75 minutes and chip repairs 20–30 minutes.
- Paint, dash & interior protected
- Old glass removed, frame cleaned & primed
- New glass installed & sealed — ADAS calibrated when required
Walk-through & done
A final quality check, full clean-up and a quick walk-through with care instructions before we leave.
- Inspection & full glass clean-up
- Aftercare instructions explained
- Lifetime warranty on workmanship
Prepare your vehicle
- Park with about 3 feet of space around the vehicle so we can open the doors fully.
- Clear the dashboard, mirror area and front seats of personal items.
- Remove toll tags, parking permits and dash cams you want to keep.
- Have your keys available — someone should be there at the start and the end.
- If rain is expected, a garage or covered spot is ideal. We’ll confirm the day before.
Aftercare for a perfect seal
- Wait at least 1 hour before driving so the adhesive can set.
- Leave the retention tape on for 24 hours.
- Keep a window slightly open for the first day to relieve air pressure.
- No car wash or pressure washing for 48 hours.
- Avoid slamming doors for the first 24 hours.
- See a camera or lane-assist warning? Contact us right away.
Something not right after your service?
Leaks, wind noise or a loose molding are covered by our lifetime workmanship warranty. Text us a photo with your name and vehicle, and we’ll schedule a visit to make it right.
Quick answers
Don’t see your question? Text or call us — a real person answers, in English or Spanish.
Can I reschedule or cancel my appointment?
Yes. Just text or call us as early as possible and we’ll find a new time that works for you.
Do I need to be there the whole time?
No. We need access to the vehicle and keys at the start and at the end. Many customers keep working or stay home while we take care of it.
What happens if it rains?
Moisture affects the adhesive, so we need a dry, covered spot for replacements. If that isn’t possible, we’ll reschedule at no cost.
Do you work with insurance?
We work directly with you. Your installed price is confirmed upfront — no claims, no paperwork, no deductible surprises.
How soon can I drive and wash my car?
You can drive after about 1 hour. Wait 48 hours before any car wash or pressure washing.
Is my new glass covered?
Yes. Every installation includes our lifetime warranty on workmanship and leaks.